Month: March 2024

Service Contract Management Director - Aftersales Market (Automotive)
Service Contract Management Director - Aftersales Market (Automotive)

Our client is a prominent European company with a strong track record of innovation and sustainability in automotive industry. With a rich history and a commitment to excellence, our client has made significant contributions to various sectors across Europe. Recognized for their dedication to quality and forward-thinking approach, our client has earned a reputation as a leader in their industry.

Our client is seeking a highly experienced and motivated individual to join the company as a Service Contract Management Director. You will be responsible for overseeing the service contract management (agreement to provide or financially maintenance and repair services for limited amount of time for a fixed fee paid in regular time periods) function and leading a team of Service Contract Management Coordinators. Your role will involve developing and implementing strategies for service contract management, ensuring effective collaboration with internal and external stakeholders, monitoring contract performance, and driving continuous improvement initiatives.

Service Contract Management Director - Aftersales Market (Automotive)

(Poznań/hybrid)

Responsibilities:

  • Develop and implement a comprehensive strategy for service contract management, aligning with the company’s goals and objectives
  • Define key performance indicators (KPIs) and targets for service contract management
  • Ensure the strategy considers profitability, operational execution, and customer satisfaction
  • Lead and manage a team of Service Contract Management Coordinators
  • Provide guidance, support, and mentorship to the team members
  • Set performance goals and conduct regular performance evaluations
  • Foster a collaborative and high-performance work environment
  • Collaborate with internal stakeholders, including sales, service, operations, and finance teams, to ensure effective coordination and execution of service contracts
  • Establish and maintain strong relationships with Service Partners and other external service providers
  • Foster effective communication and collaboration to ensure high-quality service contract implementation
  • Monitor and analyze the performance of service contracts, including profitability, customer satisfaction, and service quality
  • Track bus fleet availability per contract and identify areas for improvement
  • Prepare regular reports and presentations for senior management, highlighting contract performance and recommending actions for improvement
  • Identify opportunities for process optimization and efficiency in service contract management
  • Implement best practices and standard operating procedures to enhance contract management processes
  • Drive continuous improvement initiatives to enhance profitability, reduce costs, and improve customer satisfaction
  • Ensure compliance with legal and regulatory requirements related to service contracts
  • Identify and mitigate potential risks associated with service contracts, such as warranty claims, liability issues, and contract disputes
  • Collaborate with legal and risk management teams to address contract-related issues
  • Lead contract negotiation efforts with clients, analyzing and evaluating contract terms
  • Identify potential risks and opportunities in contract agreements
  • Develop contract pricing

Requirements:

  • Master’s degree in a relevant field (e.g., Business Administration, Operations, Automotive or a related field)
  • Proven experience in service contract management or a related field in the automotive industry, with a minimum of 8 years of experience
  • In-depth knowledge of the aftersales market in the automotive industry, including trends, challenges, and opportunities. The candidate should have a deep understanding of the aftersales market, including customer needs and preferences, competitor analysis, and industry best practices
  • Ability to analyze market data and customer insights to develop effective sales strategies. The candidate should have strong analytical skills, with the ability to gather and interpret market data, customer feedback, and industry trends to develop data-driven sales strategies and action plans
  • Strong leadership and communication skills, with the ability to inspire and motivate a diverse team. The candidate should have excellent interpersonal and communication skills, with the ability to effectively communicate and collaborate with internal and external stakeholders at all levels of the organization
  • Fluent in English; Polish and additional languages are a plus. Additional language skills are highly desirable and will be considered an advantage (German, Italian, Spanish, French)

Our client offers:

  • Competitive salary package that reflects the industry standards
  • Comprehensive benefits.
  • Hybrid working model.
  • A challenging and impactful role with an influence on company international development.
If you are interested in participating in the recruitment process, please send your CV using the form below. We invite you to send applications with an appropriate clause allowing the processing of personal data. We kindly inform you that we will contact selected candidates.

    Attach your CV

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    *I would like to take part in the recruitment process
    The Recruitment Form service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable you to apply to the job offer above, as part of the recruitment Form service, on the terms and conditions specified in the General Terms and Conditions. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

    I would like to be informed about job oportunities
    The Job Offer Notification Service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable us to enter the submitted application documents in our Database of Applicants as part of the Job Offer Notification Service. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

    Pricing Manager - Aftersales Market (Automotive)
    Pricing Manager - Aftersales Market (Automotive)

    Our client is a prominent European company with a strong track record of innovation and sustainability in automotive industry. With a rich history and a commitment to excellence, our client has made significant contributions to various sectors across Europe. Recognized for their dedication to quality and forward-thinking approach, our client has earned a reputation as a leader in their industry.

    Our client is seeking a highly experienced and motivated individual to join the company as a ​Pricing Manager. As the ​Pricing Manager, you will be responsible for developing and implementing a centralized pricing for all spare parts products across all European markets where the company is present. Your expertise in the automotive industry, particularly in aftersales services, will be crucial in ensuring competitive pricing strategies and maximizing profitability.

    Pricing Manager Aftersales Market (Automotive)

    (Poznań/hybrid)

    Responsibilities:

    • Develop and implement a centralized pricing for aftersales services across all Solaris European markets (previous experience in designing, developing, and implementing centralized pricing required)
    • Analyze market trends, competitor pricing strategies, and customer demands to determine optimal pricing structures.
    • Conduct regular pricing reviews and make recommendations for adjustments based on market dynamics and profitability targets.
    • Prepare and present pricing reports, forecasts, and recommendations to senior management.
    • Monitor and analyze pricing performance, identifying areas for improvement and implementing corrective actions.
    • Develop and maintain pricing databases, tools, and systems to ensure accurate and efficient pricing processes.
    • Stay updated on industry trends, regulations, and best practices related to pricing in the automotive aftersales market.
    • Collaborate with external stakeholders, such as suppliers and distributors, to negotiate pricing agreements and optimize cost structures.
    • Collaborate with cross-functional teams, including Sales, Marketing, and Finance, to align pricing strategies with business objectives

    Requirements:

    • Master’s degree in Business Administration, Economics, Engineering or a related field
    • Minimum of 5 years of experience in pricing management within the automotive industry, preferably in aftersales services
    • Strong analytical skills with the ability to interpret complex data and market trends
    • In-depth knowledge of pricing strategies, methodologies, and tools
    • Familiarity with the European automotive market and aftersales services
    • Excellent communication and negotiation skills, with the ability to collaborate effectively with cross-functional teams
    • Proficiency in data analysis and pricing software (e.g., Excel, SAP, pricing optimization tools)
    • Strong business acumen and strategic thinking abilities
    • Ability to work independently and manage multiple projects simultaneously
    • Fluent in English; Polish and additional languages are a plus. Additional language skills are highly desirable and will be considered an advantage (German, Italian, Spanish, French)

    Our client offers:

    • Competitive salary package that reflects the industry standards
    • Comprehensive benefits.
    • Hybrid working model.
    • A challenging and impactful role with an influence on company international development.
    If you are interested in participating in the recruitment process, please send your CV using the form below. We invite you to send applications with an appropriate clause allowing the processing of personal data. We kindly inform you that we will contact selected candidates.

      Attach your CV

      Check boxes:

      *I would like to take part in the recruitment process
      The Recruitment Form service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable you to apply to the job offer above, as part of the recruitment Form service, on the terms and conditions specified in the General Terms and Conditions. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

      I would like to be informed about job oportunities
      The Job Offer Notification Service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable us to enter the submitted application documents in our Database of Applicants as part of the Job Offer Notification Service. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

      Global Sales Director - Aftersales Market (Automotive)
      Global Sales Director - Aftersales Market (Automotive)

      Our client is a prominent European company with a strong track record of innovation and sustainability in automotive industry. With a rich history and a commitment to excellence, our client has made significant contributions to various sectors across Europe. Recognized for their dedication to quality and forward-thinking approach, our client has earned a reputation as a leader in their industry.

      The is seeking a highly experienced and dynamic Global Sales Director/Manager to join their aftersales market team. This is a new role with geographic responsibility across Europe, focusing on driving sales growth and establishing comprehensive sales strategies.

      Global Sales Director Aftersales Market (Automotive)

      (Poznań/hybrid)

      Responsibilities:

      • Develop and implement comprehensive sales strategies and action plans to achieve revenue targets for the aftersales market across European markets
      • Manage a geographically dispersed salesforce across European markets by building sales operating model, driving regular sales meetings and planning, developing and implementing commercial excellence solutions and tools, running sales performance management
      • Build and maintain strong relationships with key customers, distributors, and stakeholders, ensuring their satisfaction and loyalty
      • Collaborate closely with other departments, including marketing, product development, and customer service, to ensure a seamless customer experience and maximize customer lifetime value
      • Monitor and analyze sales performance, market trends, and customer feedback, providing regular reports and insights to senior management
      • Develop and manage budgets and forecasts for the aftersales market, ensuring efficient resource allocation and cost control
      • Stay up-to-date with industry developments, attending conferences, trade shows, and networking events to expand industry knowledge and professional network
      • Lead and manage teams of sales professionals, providing guidance, coaching, and support to drive performance and exceed sales goals
      • Identify new business opportunities and market trends, conducting market research and competitor analysis to stay ahead of the competition

      Requirements:

      • Master’s degree in a relevant field (e.g., Business Administration, Marketing, or a related field)
      • Minimum of 8 years of progressive experience in sales and marketing in the automotive industry, with a focus on aftersales. The candidate should have a proven track record of success in senior sales roles, demonstrating their ability to drive revenue growth and exceed sales targets
      • Proven track record of success in managing sales teams and achieving ambitious sales targets. The candidate should have experience in leading and motivating a diverse team of sales professionals, providing guidance, coaching, and support to drive performance and exceed sales goals
      • Strong leadership and communication skills, with the ability to inspire and motivate a diverse team. The candidate should have excellent interpersonal and communication skills, with the ability to effectively communicate and collaborate with internal and external stakeholders at all levels of the organization
      • In-depth knowledge of the aftersales market in the automotive industry, including trends, challenges, and opportunities. The candidate should have a deep understanding of the aftersales market, including customer needs and preferences, competitor analysis, and industry best practices
      • Ability to analyze market data and customer insights to develop effective sales strategies. The candidate should have strong analytical skills, with the ability to gather and interpret market data, customer feedback, and industry trends to develop data-driven sales strategies and action plans
      • Experience in managing and negotiating contracts with local companies and distributors. The candidate should have experience in managing relationships with local companies and distributors across multiple markets, including contract negotiation, pricing, and terms and conditions
      • Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions. The candidate should be adaptable and flexible, with the ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and deadlines
      • Fluent in English; Polish and additional languages are a plus. Additional language skills are highly desirable and will be considered an advantage (German, Italian, Spanish, French)

      Our client offers:

      • Competitive salary package with performance-based bonuses.
      • Comprehensive benefits, including a company car, task-based working hours, and a hybrid working model.
      • Access to a benefit platform, VIP medical package, and group insurance.
      • Opportunities for professional development and co-financing of postgraduate and MBA studies.
      • A challenging and impactful role with an influence on company international development.
      If you are interested in participating in the recruitment process, please send your CV using the form below. We invite you to send applications with an appropriate clause allowing the processing of personal data. We kindly inform you that we will contact selected candidates.

        Attach your CV

        Check boxes:

        *I would like to take part in the recruitment process
        The Recruitment Form service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable you to apply to the job offer above, as part of the recruitment Form service, on the terms and conditions specified in the General Terms and Conditions. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

        I would like to be informed about job oportunities
        The Job Offer Notification Service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable us to enter the submitted application documents in our Database of Applicants as part of the Job Offer Notification Service. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

        IT Governance Manager
        IT Governance Manager

        For our client, one of the largest global companies in the financial industry, we are looking for a candidate to take on the role of IT Governance Manager.

        As an IT Governance Manager, your primary objective will be to advance, refine, and elevate the maturity level of all IT Governance facets in collaboration with the CIO/Board Member. This initiative is propelled by external mandates, such as regulatory compliance, and internal business requirements. In addition, you will be responsible for leading a diverse team within a matrix, agile-oriented environment.

        IT Governance Manager

        (Warsaw / hybrid)

        Your responsibilities:

        • Implementing the IT governance framework and its activities in line with organizational standards, external regulations and business priorities;
        • Creating and providing transparency of relevant IT aspects, in particular regarding IT Strategy, IT Services and Processes, IT Budgets and IT Resources, IT Risk Assessment, IT Quality Assurance, IT Vendors Management;
        • Initiates and monitors improvement of IT processes across whole IT department based on audit and controls outcomes. Optimizes and adapts them to accepted good practices and standards. Ensures transparency of core processes defined by IT organization;
        • Works closely with control functions within the company such as Internal Audit, Compliance or the Risk Management Function
        • Creates and shares reports with IT management, identifying IT process bottlenecks and suggesting options and recommendations. Reviews and enhances current process designs and discusses recommendations with teams.

        Our requirements:

        • 5 years of professional managerial experience combined from various aspects of IT management, e.g. IT Strategy, IT Demand Management, IT Risk Management, IT Vendor Management, IT / Corporate Architecture;
        • Experience and high-developed skill in managing teams and developing people
        • Master degree in computer science, engineering, business or other related disciplines
        • Strong ability to work in a multinational and complex environment
        • Ability to analyze the broad perspective of planned and implemented changes in the context of their dependencies and their effectiveness
        • Analytical and data driven approach to your work continuous improvement attitude and proactive mindset
        • Excellent stakeholder management skills
        • Strong interpersonal, communication, and persuasive skills
        • Experience in the financial industry is considered asset.
        • Strong communication skills in English, both written and verbal

        What our client offers:

        • annual bonus
        • a company car or equivalent
        • Multisport card
        • medical care
        • insurance
        • access to training, webinars, webcasts
        If you are interested in participating in the recruitment process, please send your CV using the form below. We invite you to send applications with an appropriate clause allowing the processing of personal data. We kindly inform you that we will contact selected candidates.

          Attach your CV

          Check boxes:

          *I would like to take part in the recruitment process
          The Recruitment Form service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable you to apply to the job offer above, as part of the recruitment Form service, on the terms and conditions specified in the General Terms and Conditions. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.

          I would like to be informed about job oportunities
          The Job Offer Notification Service is provided on the terms and conditions specified in the General Terms and Conditions. The controller of your personal data is Amberstone Associates Sp. z o.o., with its registered seat in Warsaw, pl. Jana Henryka Dąbrowskiego 1, 00-057 Warsaw. Your personal data will be processed to enable us to enter the submitted application documents in our Database of Applicants as part of the Job Offer Notification Service. Detailed information about personal data processing, including your rights as a data subject, is available in our Privacy Policy.