ServiceDesk Team Manager

ServiceDesk Team Manager

For our client, the leading company in of the service-based industries we look for talented manager for the position of:

 ServiceDesk Team Manager

 Place of work: Warsaw

Essential duties & responsibilities

– leading the team of IT specialists supporting hundreds of users

– developing and implementing new solutions and initiatives to support better client experience

– managing relations with internal stakeholders

– constantly improving processes of IT support

– adjusting organization to new challenges connected with digital transformation

– managing hardware and software lifecycle, including versions and license management

– reporting to executive level


What we expect:

– degree in IT or related

– at least 5 years of running helpdesk team in line with ITIL recommendations

– excellent leadership skills

– pro-active approach

– very good command of English

– familiarity with newest technology trends and wiliness to use them to make the company better


Our client offers:

– opportunity to participate in the organization with a well-recognized brand and a global presence

– work in a team of talented and active people

– excellent conditions for self-development.

– competitive salary and perks


What do you need to apply?

-Please feel in the application form below

-Submit your CV

    Submit your resume

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