ServiceDesk Team Manager

ServiceDesk Team Manager

For our client, the leading company in of the service-based industries we look for talented manager for the position of:

 ServiceDesk Team Manager

 Place of work: Warsaw

Essential duties & responsibilities

– leading the team of IT specialists supporting hundreds of users

– developing and implementing new solutions and initiatives to support better client experience

– managing relations with internal stakeholders

– constantly improving processes of IT support

– adjusting organization to new challenges connected with digital transformation

– managing hardware and software lifecycle, including versions and license management

– reporting to executive level

 

What we expect:

– degree in IT or related

– at least 5 years of running helpdesk team in line with ITIL recommendations

– excellent leadership skills

– pro-active approach

– very good command of English

– familiarity with newest technology trends and wiliness to use them to make the company better

 

Our client offers:

– opportunity to participate in the organization with a well-recognized brand and a global presence

– work in a team of talented and active people

– excellent conditions for self-development.

– competitive salary and perks

 

What do you need to apply?

-Please feel in the application form below

-Submit your CV

Submit your resume

I hereby give my consent to process my personal data by the personal data administrator: Amberstone Associates Sp. z o.o. (operating also under the brands: Simplicity Recruitment, BlueAmber and FurryOwl) with its headquarter in Warsaw 00-203, Bonifraterska 17 Street with KRS No. 0000419720. I agree my personal data to be stored in database system owned by Amberstone Associates Sp. z o.o. and to be used only for the purpose of informing me about new job offers and possibility of participation in the recruitment processes carried out by the Administrator. I declare that my consent is given voluntarily and I am aware that I have a right to demand correction or deletion my personal data and I have a right to withdraw the consent at any moment by sending an e-mail to dataprotection@amberstone.pl.